How to make your customer support more… human

It happens all the time — people avoid interacting with customer care at all costs as it’s known to be lacking sometimes. We’ve all experienced being on hold for an hour at least once. Proper customer support should be your top priority — and interestingly, it’s all about making interactions, not simple transactions.

Knowing contextual data may be your superpower

Be human, be kind

It is always profitable to be a well-informed customer service provider

5 basic steps to become more human



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